Our Services

Our Helping Hands are all self employed, fully vetted and insured (often OFSTED registered) and set their own rates of pay.

All prices below are an introductory example

1. How to find a Helping Hand you can trust?

At SEND Helping Hands we are dedicated to supporting children with Special Educational Needs and Disabilities (SEND) and Complex Medical needs, offering tailored services to enhance their educational experiences and overall well-being.

2. How do I pay for these services?

We offer a range of services all of which can be paid for both privately and by using allocated funding, or a mixture of both! Many of our Helping Hands are OFsted registered which allows parents to benefit from tax-free childcare where they are funding their services privately.

Services are paid for directly to the chosen Helping Hands after they are recieved and the admin fee is paid directly to SENDHH.

3. Who can benefit from SEND Helping Hands’ services?

Our services are designed for children and young adults with various Special Educational Needs and Disabilities and Complex Medical Care needs. This also includes their families and caregivers seeking guidance and support.

4. How can I access SEND Helping Hands’ services?

You can reach out to us through our contact form or by calling our dedicated support line to discuss your specific needs and how we can assist you.                       We appreciate parents and caregivers using our downloadable self-referral forms and attaching these to any email or enquiry; This information allows us to review the needs and personal information ahead of our complimentary 30 minute consultation, allowing us to provide best advice at our initial point of contact and provide potential Helping Hands and their services within the first 24 hours.

5. What is an Education, Health, and Care (EHC) plan, and how can SEND Helping Hands assist with it?

An EHC plan outlines the educational, health, and social support required for a child or young person with SEND. We offer Tutoring and EOTAS packages which can also include medical care services to support your childs EHC plan, along with this we offer Educational consultancy, assessments and reports to support the EHC plan, whether that be for the initial application or yearly reviews, to ensure they meet the individual’s needs.

6. What is a Continued Health Care (CHC) plan, and how can SEND Helping Hands assist with it?

A Continued Health Care plan, also known as a Continued Care package is continued care in the community for children if they have needs arising from disability, accident or illness that cannot be met by existing universal or specialist services alone. SEND Helping Hands can assist where the care package includes support in your own home through the option of  a personal health budget.

7. How does SEND Helping Hands support inclusion in mainstream education?

We collaborate with educational institutions to promote inclusive practices, provide training for educators, and ensure that students with SEND receive appropriate accommodations to thrive alongside their peers. Both caregivers and educational institutions alike are keen for our Educational Consultants to provide year-on assessments and support in-line with the individuals EHC plan.

8. What resources are available for parents and caregivers through SEND Helping Hands?

We pride ourselves in being being part of the wider community of all things SEND, with years of first hand experience, we have fostered a plethora of amazing relationships with renowned service providers, online communities and charities alike. Whilst we do not yet provide a resource hub, we do work closely with our parents and caregivers to offer support parents and provide direction to available resources, information and support communities, equipping them  with the knowledge and tools needed to support their children’s journey.

Our social media pages, which is @SENDHH on all platforms provide real-time information, advice and resources.

9. How does SEND Helping Hands stay updated with current SEND policies and best practices?

Our team actively engages with ongoing professional development, participates in relevant conferences, and collaborates with other organisations to ensure our services align with the latest SEND policies and best practices.

10. How can I provide feedback or get involved with SEND Helping Hands?

We welcome feedback to improve our services continually. Additionally, we encourage collaboration with alike services, offer continued career opportunities and encourage community involvement. Please contact us through our website to share your feedback or express interest in career opportunities.

These FAQs aim to provide clarity on our mission, services, and how we support the SEND community. For more detailed information, please reach out directly to our team.